ADVANCED SERVICES
Specialized, project-based work that extends Glean through deeper integration, automation, and agentic intelligence.
Our subscription-based Managed Services provide steady guidance and hands-on support so Glean remains accurate, trusted, and consistently delivering value. Whether you need light-touch tuning, structured workflow and agent advancement, or a dedicated practitioner working alongside your team, we help you maintain a reliable foundation for long-term success.
Glean Connect
Bring non-standard or legacy systems into Glean’s unified knowledge layer
Glean Connect is a specialized engineering engagement that integrates proprietary, custom, or legacy systems into Glean. By building custom connectors that ingest content, metadata, permissions, and activity signals, we help you make your entire information ecosystem searchable, permission-aware, and agent-ready.
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Building custom connectors using Glean’s APIs for systems not supported natively.
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Ingesting content, metadata, permissions, and signals to improve search and agent performance.
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Aligning connector behavior to your security, identity, and governance requirements.
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Optimizing data structures and mapping to improve relevance and context.
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Validation and testing for reliable, scalable ingestion across complex or high-volume systems.
Why It Matters
Critical information often lives in systems outside Glean’s native connector library. Glean Connect brings those systems into the fold – expanding search coverage, strengthening agent intelligence, and unlocking deeper organizational insight.
Glean Actions
Turn search and agent intelligence into secure, executable actions
Glean Actions is a custom automation offering that transforms insights into impact. By connecting Glean to your operational system and designing permission-aware tasks, we enable your team to move from finding information to acting on it – directly within Glean.
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Deploying custom action logic and triggers aligned to real business workflows.
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Integration with third-party and internal systems for seamless automation.
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Configuring permissions, authentication, and governance for secure execution.
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Testing and tuning to ensure reliable, scalable automation.
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Embedding automation into agent interactions to enable “ask-to-act”.
Why It Matters
Insight alone isn’t enough. Glean Actions turn knowledge and agent intelligence into tangible value – automating tasks, accelerating workflows, and embedding intelligence-driven action across your organization.
Glean Agent
Build agents that reason, decide, and support complex work
Glean Agent is an advanced engineering engagement focused on developing sophisticated that combine retrieval, interpretation, and governed action. These agents reason across your enterprise data, orchestrate multi-step workflows, and deliver accurate, role-specific outputs to support high-value tasks.
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Developing agents for multi-step reasoning across your data and systems.
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Creating domain-specific agent frameworks aligned to your workflows.
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Building retrieval and reasoning chains for context-aware, reliable outputs.
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Configuring guardrails, permissions, and governance for safe, compliant operation.
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Validation and tuning to improve accuracy, responsiveness, and task quality.
Why It Matters
Advanced agents elevate Glean from a powerful search platform into an operational intelligence system. Glean Agent enables automation of high-value work, strengthens decision-making, and embeds intelligence-driven execution across your organization.
READY TO START YOUR AI JOURNEY?
Every organization’s path to AI adoption looks different. Whether you’re exploring readiness, planning implementation, or optimizing what’s already in place – we’ll meet you where you are.
Let’s map your next step together.
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